1.
As a consumer, you have the right to cancel a purchase without giving reasons in accordance with the rules on withdrawal set out in the Distance and Off-Premises Contracts Act. Your right to cancel an order is valid for 14 days from the day you received your artwork.

2.
To be eligible for a return, the artwork must be unused and in the same condition that you received it. The artwork must also be packaged in the original artwork packaging in accordance to the packaging instructions included in the shipment. When returning an order the delivery cost is not refunded. On the amount to be refunded, Humans since 1982 has the right to deduct an amount corresponding to the depreciation of the artwork compared to the original value of the artwork, if and to the extent such depreciation is due to the fact that you have handled the artwork to a greater extent than necessary to determine its properties or function.

3.
The right of return does not apply to artworks which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer or otherwise have been clearly personalised.

4.
Upon exercise of the right to cancel or return an order, you shall contact us at mail@humanssince1982.com to inform us about your return. To be eligible for a return, you must contact us within 14 days from the day you received the goods. You must enter your name, address and other relevant information such as order number and name of the artwork in the return message to us. If you do not want to use the above alternative on notification, you can fill in the standard form for exercising the right of withdrawal that the Swedish Consumer Agency has produced (see Startsida - Konsumentverket ) and send this with a clear message that you wish to cancel/ return your order to the above specified email address.

5.
Upon exercise of the right to cancel or return an order, you shall bear all costs connected to shipping of the artwork to our studio location in Stockholm including any import taxes or duties there might be. You are responsible if the artwork is damaged or lost during shipment or transport from you to our studio location in Stockholm. We therefore recommend that you save the tracking number for the shipment of the artwork.

6.
The amount to be repaid to you will be paid to you by Humans since 1982 as soon as possible from the date when Humans since 1982 have received the goods, but no later than within 30 days from the date of your notice of exercise of the right of cancellation has been received. Humans since 1982 may withhold reimbursement until the goods have been received. The refund will be done via the payment used for your purchase, unless otherwise agreed.

For additional questions, please view our full Terms of Service here or contact us at mail@humanssince1982.com